Important Security Announcement

Travelport has recently become aware of apparent attempts to defraud certain travel agencies. There are reports that several travel agencies in North America and Europe have received phone calls from individuals representing themselves as either GDS or travel supplier representatives and asking for information about:

• Recent bookings made
• Credit cards used in transactions
• System login user IDs, travel agency identifiers, and passwords
• Other secure information that is known only by the agency.

We want to make you aware of these incidents so that you can take appropriate precautions. Such precautions include advising your agents about the recommended means of dealing with a caller requesting confidential or private information.

Should you receive a call similar to those described above or that you believe is suspicious, please obtain the caller's contact information and report the incident immediately to us through your usual service and support process. You should also consider contacting your local law enforcement.

Travelport is committed to protecting the security of the personal data about your customers. We encourage you to remain vigilant to any threats to your information security.

Travelport partners with the Millennium Foundations MASSIVEGOOD Solidarity Movement to Help Finance Health Care for Worlds Poor

The Millennium Foundation for Innovative Finance for Health recently announced MASSIVEGOOD, a new, innovative travel-related fundraising initiative that will help finance health care for the world's poor. During a high level meeting at the United Nations, Travelport and other leading representatives of the global travel and tourism industry joined, for the first time ever, to declare their support for this program.

The initiative will allow travelers to give a small $2 'micro-contribution' every time they purchase travel services which will go towards fighting HIV/AIDS, malaria and tuberculosis in developing countries through a WHO-hosted organization, UNITAID.

For more information click here.

Porter Airlines to Charge for Passive PNRs!!!

Porter Airlines became a basic booking participant in Travelport this summer allowing you to easily shop, price and book Porter Airlines in all of the Travelport GDSs. As part of the Porter Airlines agreement, you receive:

• Access to all Porter Airlines content through the Travelport GDSs
• Porter Airlines itineraries returned as alternate itineraries in all Travelport GDS shopping requests
• Support for negotiated fares
• Standard ticketless processing
• Guaranteed fares as Porter Airlines honors fare discrepancies where agents have properly documented the fare in the PNR

With all of these benefits at your fingertips of the travel agent, Porter Airlines is now preparing to implement another step in their commitment to the agency and GDS channel and plans to begin charging for passive PNRs sometime before the end of 2009. (the actual implementation date will be communicated at a later date) With full content in the GDS, ease of booking and ticketing, there are no reasons for agents to book Porter Airlines outside of the GDS.

If you aren't yet booking Porter Airlines through Travelport and would you like to learn more about booking Porter Airlines, here are some resources right at your fingertips:

• Click here for the Worldspan Best Practices document located at ASK Travelport
• Click here for the Porter Airlines FAQ for Worldspan located at ASK Travelport

Travelport Cruise & Tour™ Bolsters Cruise Offerings with Viking River Cruises

Viking River Cruises is now available on Travelport Cruise & Tour, bringing a total of 12 cruise lines available with more soon to be added.

Viking River Cruises is a leader in river cruising, offering the world's largest fleet of 21 deluxe vessels built specifically for river travel. The company has been recognized multiple times as the top river cruise line on Condé Nast Traveler's "Gold List" and Travel + Leisure's "World's Best" Awards. More than 500,000 people have joined Viking on a river cruise journey.

Travelport Cruise & Tour is a customized, web-based shopping and booking system that allows you to efficiently search and book cruise and land-based travel package options from leading U.S. cruise and tour operators and integrate the booking and financial details to your GDS and a choice of back-office systems. To learn more about how to get on board, click here.

Travelport in the News

Here's a recap of items about Travelport that were recently in the news.

Travelport Named the Best GDS in Asia Pacific

Travelport has been named "Best GDS" in the Asia Pacific region, receiving the coveted Travel Supplier Award at the 20th Annual TTG Travel Awards Ceremony and Gala Dinner held in September. The Awards were voted by TTG readers over a two month period from 8 June to 7 August 2009.

"It is an honor to receive this Award because it is an industry endorsement of our technology and innovation, and reflects our commitment to meeting the needs of agents across the region. Over the past 12 months we have been focused on assisting our customers in improving efficiencies, boosting productivity and driving revenues," said Simon Nowroz, President and Managing Director, Asia Pacific, Travelport GDS.

Apple Vacations Completes Successful Conversion to Travelport

Recently Apple Vacations, the largest tour operator in North America, completed its full conversion from Sabre to Travelport for its Worldspan system. Through the five-year agreement, Travelport's Worldspan platform has become Apple Vacations preferred GDS, providing access to traditional air, rail and hotel content as well as the added ability to book low cost air content.

Jeff Mullen, executive vice president, Apple Vacations, commented, "We made the conversion to Travelport for many reasons but chief among these is that the Travelport team invested considerable time in analyzing our business and consulting with us beforehand and during, to ensure they understood our goals and challenges. Travelport has definitely delivered functionality and advanced technology that we simply did not have previously, that enables our agents to increase productivity and efficiency."

Added Mullen from Apple Vacations, "For example, we've seen a huge decrease in the number of entries it takes our agents to search and find the best itinerary and pricing options, going on average from eight entries now down to just one. We are very pleased with how Travelport handled the conversion – they've been very responsive and it has been very smooth and an astounding success."

Travelport GDS Named to InformationWeek 500 List of Top Technology Innovators

Global travel technology provider Travelport GDS achieved the rank of 11 on the 2009 InformationWeek 500, an annual listing of the nation's most innovative users of business technology.

InformationWeek identifies and honors the nation's most innovative users of information technology with its annual 500 listing, now in its 21st year, and also tracks the technology, strategies, investments and administrative practices of America's best-known companies. The InformationWeek 500 rankings are unique among corporate rankings as they spotlight the power of innovation in information technology, rather than simply identifying the biggest IT spenders.

International Pop Quiz!

Get your thinking caps on. This tip is a pop quiz!

1. You are using a fare of Japan Airlines for travel from Boise to Tokyo. Your customer wants to fly United Airlines from Boise to San Francisco. What format would you use to check whether Japan Airlines allows you to fly on United for the fare on line #1 of your fare display?
2. When it's 7:25AM at Narita, what time is it at O'Hare?
3. You have a Delta only fare display on your screen from Cincinnati to Amsterdam. What entry shows you the seasons for all fares in one entry?

These are just some of the cool things you can learn when you take the Getting Started Booking International Travel instructor-led online class. To register:

1. Go to: http://support.travelport.com/SGC/WLMS/ and click your country.
2. Log on with your SID and IATA number and then your Worldspan sign-on and initials.
3. If this is your first time logging on to our Training Services Portal, you are prompted to complete a simple profile.
4. In Instructor-led Online Classes, under Go! Products, select Getting Started Booking International Travel.
5. Complete the registration.

Here are the answers. How did you do?

1. 4F.B1-UA
2. KCD*725ANRT/ORD
3. MRS (Move right for seasonality)